Q: Are you a trader or a factory? 
A: We are a manufacturer with our own trademark and production workers. 
 
Q: Can you customize the product?What are the requirements? 
A: Products can be customized, generally there is a MOQ. 
 
Q: Are you open to OEM processing?  
A: Yes, we can. 
 
Q: Can you provide drawings and program files? 
A: Yes, we can provide drawings and procedures for customers to confirm. 
 
Q: How do you control product quality? 
A: The product has been fully inspected by high temperature, aging, testing, appearance and other procedures, and has passed ISO9001, SGS, TUV, BV, RoHS and other certifications. 
 
Q: How long is the product warranty and service? 
A: This product is valid for 1 year and provides lifelong technical support. 
 
Q: Is the product in stock? How long is the production cycle? 
A: Some regular finished products are in stock. Small batch production is 1 week and large batch production is 2 weeks. 
 
Q: What kind of packaging? Will shipping be damaged? 
A: According to different sizes, choose knife card, aircraft box or blister tray for inner box packaging, and add outer box for protection.
 
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